Thank you for shopping at Luvmeh Hair. Below you’ll find everything you need to know about how we get your order to you.
Where do you ship?
We currently ship to the contiguous United States (all 48 states plus Washington D.C.) and Canada (all provinces and territories). At this time, we do not ship to PO Boxes, APO/FPO addresses, or international destinations outside the US and Canada.
How much does shipping cost?
Shipping is always free on every order – no minimum purchase required.
How long will it take to receive my order?
- Order processing: 1–2 business days (Monday through Friday, 9:00 AM – 6:00 PM Mountain Time).
- Transit time once shipped:
- United States: 2–6 business days
- Canada: 4–8 business days
Which carriers do you use?
We work with reliable carriers such as USPS, FedEx, and UPS. The carrier for your order is chosen based on your location to ensure the fastest delivery. Once your package ships, you will receive a confirmation email with tracking information.
Will I be charged customs or import duties?
- United States: No additional charges.
- Canada: All applicable duties, taxes, and customs fees are the responsibility of the customer. These are not included in the product price or shipping cost and are collected by the carrier upon delivery.
What if my package is delayed, lost, or damaged?
If your tracking shows no movement for more than 5 business days beyond the estimated delivery window, or if your package arrives damaged, please contact us at info@luvmehhair.it.com within 7 days. We will work with the carrier to resolve the issue promptly.
Can I change my shipping address?
Address changes are possible within 2 hours of placing your order. Please email info@luvmehhair.it.com immediately. Once an order has been processed, the address cannot be modified.